Frequently Asked Questions

The costs vary depending on the size unit you need. Please see our prices or contact us For more information.

Payment is in advance and you will be required to pay for 1 month at a time.

Initial payment will be taken via credit or debit card. For future payments a standing order is the easiest way to pay. Other options are credit or debit card over the phone, BACs payments or cheque.

Booking is advised to ensure that you get the unit size you need but as long as you bring the required documents you can move in without booking. Moving in must take place during our office opening hours.

You can move in at any time when our office is open (opening times). You will need to bring with you a suitable proof of identity (a passport); proof of address (a utility bill); and a credit or debit card for payment.

There is no time limit.

Yes, subject to availability.

You can store most things with the exception of:
• Living items, such as animals and plants
• Hazardous materials, such as flammable liquids and explosives
• Items that could decompose, such as exposed foodstuffs
• Unauthorised or illegal goods, such as drugs or firearms
For a full list of restricted items please see our terms and conditions.

We take security very seriously and have extensive systems in place to protect your belongings, including 24 hour High Definition CCTV monitoring, a sophisticated twin alarm system and a fire & smoke detection system.

For your security you provide your wholesale baseball jerseys own padlock for your unit. We do not hold a key so only you will have access to your unit. For your convenience we sell a range of padlocks.

When renting a unit from Stonehouse Self Storage you will be required to provide proof of identity and a proof of address.
Accepted forms of ID – Passport, Photo Card Driving Licence
Accepted proof of address – Utility bill, Bank Statement, Tenancy document. All documents must be less than 3 months old

All items must be insured whilst stored with us. We provide free insurance to all our customers up to a contents value of £2,000. If you want to increase the insurance value we can arrange a competitive quotation. Alternatively you can provide your own insurance, in this case proof of insurance must be provided to Stonehouse Self Storage.

Our units range from 25sq ft up to 200 sq ft
Yes. We require 7 days written notice when you wish to vacate. Upon vacation we will refund any remaining days.

Standard access hours are 8:30 am to 5:30 pm Monday – Friday and 9:00 am to 12:00 noon on Saturdays. Closed bank holidays.

Yes we have trolleys that are free for you to use.

Of course. At any point during office hours we will be pleased to show you around and answer any queries.
Monday – Friday 08:30 – 17:30
Saturday – 09:00 – 12:00